Privacy Policy
Restore comfort and air quality with professional duct cleaning
Introduction
At All Duct Services, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website. It also describes your rights and choices regarding your personal data.
Information We Collect
We collect information that you voluntarily provide to us when you interact with our website, such as through email inquiries, direct contact forms, or SMS opt-in forms. The types of personal information we may collect include your name, email address, phone number, and any other details you provide.
How We Use Your Information
The information you share with us is used exclusively to respond to your inquiries and fulfill your service requests, such as scheduling Air Duct Cleaning services.
Mobile Messaging & SMS Privacy: We value your privacy regarding SMS communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share your personal data with third parties, except when strictly necessary to complete a service you requested (e.g., processing payments).
SMS Consent and Opt-Out
If you choose to opt-in to receive SMS alerts or updates from us:
- You can expect to receive messages regarding service appointments, quotes, or support.
- Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the short code or number we used to contact you. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
- Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
Your Choices and Rights
You have the right to control how your data is used. At any time, you can:
- Request to view the personal data we have collected about you.
- Update or correct any inaccuracies in your data.
- Ask us to delete your personal data from our records.
- Express any concerns about how we are handling your personal information.
If you wish to exercise any of these rights, you can contact us through the email or phone number provided on our website.
Security of Your Information
We take appropriate security measures to protect your personal data. Any sensitive information you provide, such as credit card details, is encrypted and transmitted securely. You can verify this by checking for the padlock icon in the address bar and ensuring the URL begins with “https”.
In addition to online security, we limit access to your personal information to authorized personnel only. Employees who need the information to perform specific tasks (e.g., billing or customer service) are granted access, and our servers are housed in a secure environment.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve your access to our site and recognize returning visitors. We also use cookies to gather insights about how visitors use our site; please note that cookies are not linked to any personally identifiable information.
Registration and Orders
If you choose to register on our site or place an order for Air Duct Cleaning services, we will collect personal and payment information to process your request. This data will be used solely for billing and fulfilling your order.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. If significant changes are made, we will notify you via email or a prominent notice on our site.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us via the contact information provided on our website.